2023 Utility Rate Review

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Consultation has concluded

UPDATE: Feedback is now closed. Results are provided in the Reports section and were presented to Council at the regular meeting of Oct. 3, 2023.


One of the City’s main responsibilities is ensuring that residents have dependable and sustainable utilities, including electrical, water, storm water and sanitary sewer. The Utility Rate Review has identified a path forward to ensure the sustainability in a measured way, with predictable increases for each rate over the next several years. Of particular note, the City of Penticton’s electrical rates have been reduced or held steady over the last few years, even as FortisBC has increased costs by close to 14% over the same time.

In order to get our electric and other utilities back on track, the City hired Intergroup to conduct a review and the results will be used to inform the rates over the next four years. Before the rates are set, Council wants to ensure you are aware of the findings of this work, what it means to you, and to hear your feedback.


How can I participate?

  • Review the materials
  • Watch the short video summary

  • Attend the Open House (RSVP required)
    Wednesday, Sept.6
    5 pm – 7 pm
    Penticton Trade & Convention Centre
    273 Power Street

    Opportunity to view displays, no formal presentations. Staff will be available to answer specific questions. Registration is required. Please RSVP to getconnected@penticton.ca or call 250-490-2445.

  • Attend the Online Information Session

    Monday, Sept. 11
    6 pm – 8 pm
    via Zoom
    Register for the meeting link

    Session includes a staff presentation followed by a Q&A session

  • Complete the feedback form by September 15, 2023.

UPDATE: Feedback is now closed. Results are provided in the Reports section and were presented to Council at the regular meeting of Oct. 3, 2023.


One of the City’s main responsibilities is ensuring that residents have dependable and sustainable utilities, including electrical, water, storm water and sanitary sewer. The Utility Rate Review has identified a path forward to ensure the sustainability in a measured way, with predictable increases for each rate over the next several years. Of particular note, the City of Penticton’s electrical rates have been reduced or held steady over the last few years, even as FortisBC has increased costs by close to 14% over the same time.

In order to get our electric and other utilities back on track, the City hired Intergroup to conduct a review and the results will be used to inform the rates over the next four years. Before the rates are set, Council wants to ensure you are aware of the findings of this work, what it means to you, and to hear your feedback.


How can I participate?

  • Review the materials
  • Watch the short video summary

  • Attend the Open House (RSVP required)
    Wednesday, Sept.6
    5 pm – 7 pm
    Penticton Trade & Convention Centre
    273 Power Street

    Opportunity to view displays, no formal presentations. Staff will be available to answer specific questions. Registration is required. Please RSVP to getconnected@penticton.ca or call 250-490-2445.

  • Attend the Online Information Session

    Monday, Sept. 11
    6 pm – 8 pm
    via Zoom
    Register for the meeting link

    Session includes a staff presentation followed by a Q&A session

  • Complete the feedback form by September 15, 2023.